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Data & Privacy Policy

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Data Policy: Welcome

Data & Privacy Policy

Privacy Policy


This Privacy Policy (“Policy”) forms part of the terms and conditions (“Terms”) relating to the use of the website or the app provided by insight UAE, for and on behalf of the various entities operating as part of insight UAE across the Middle East.  insight UAE is the data controller of any personal information provided to us, via this website or otherwise. insight UAE is committed to safeguarding the privacy of the personal information that is provided to us or collected by us during the course of our business as well as the personal information we receive from you (“User”, “you” or “your”). This Policy describes how and why we collect, store, and use personal information, and provides information about your rights.

Please read the following information carefully to understand our views and practices regarding how we handle personal information.

For the purposes of applicable data protection law, insight UAE is the “data controller” of your personal information.


We may collect personal information from you through your use of the website, when you request information from us when you engage us for legal services, or as a result of your relationship with any of our clients.

We may request and collect from you, personal information, and other information. Depending on the information or services you request, we may ask you to provide your name, phone numbers, address, email address, passport details, and other such personal information. By providing us with any personal information, you are consenting to the use of your personal information as contemplated in this privacy notice. If you do not want us to use your personal information for any of these purposes, please do not provide us with your personal information.

In addition to the personal information you knowingly provide to us, with regard to each of your visits to our website or app, we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, location; browser plug-in types and versions, operating system; and

  • information about your visit; services you viewed or searched for; page response times, download errors, length of visits, page interaction information (such as scrolling, clicks, and mouse-overs).

With your consent, we may send you push notifications with information. You may grant us access to your location data or contact details in order to provide services requested by you. Please read the instructions of your mobile device to understand how to change the settings and enable the sharing of such data or the receipt of push notifications.


We will only use your personal information for our legitimate business purposes, including:

  • to process and respond to inquiries, and provide our services;

  • to manage our relationship with you and our clients;

  • to market our services;

  • to compile anonymous statistics, such as website usage statistics and statistics on the effectiveness of invitations and other emails; and

  • where otherwise required by law.

If we re-organize our business, we may need to transfer your personal information to other group entities or to third parties.


We operate a Client Relationship Management email mailing list program, which we use to inform clients and other contacts about our services, including our publications and events. Such marketing messages may contain tracking technologies in order to track subscriber activity relating to engagement, demographics, and other data, and to build subscriber profiles.

If you would like to cease receiving marketing materials from us at any time, please let our CRM management team know directly. You can also change your preferences for receiving our marketing emails and legal updates from us at any time, and you can unsubscribe by following the instructions specified in our marketing emails or via the websites. Please update your details by contacting our CRM management team by email at


We may disclose your personal information to a recipient (i) for the purposes of outsourcing one or more of the purposes-related functions described above; (ii) to confirm or update information provided by you; (iii) to inform you of events, information about our services, and other important information, or (iv) for other purposes disclosed at or before the time the information is collected.

If you tell us you wish to attend an event, your name and organization may appear on a list that we provide to other delegates at the event. We also take photographs and videos of our events, and this may result in your image being captured and used in the course of reporting on the event (e.g. via social media or other means).

In relation to any other third parties, we will only disclose your information where you have given your consent or where we are required to do so by law, or where it is necessary for the purpose of, or in connection with legal proceedings or in order to exercise or defend legal rights.


It may sometimes be necessary for us to share your personal information with other insight entities or subsidiary offices around the Middle East region, South East Asia (Singapore), Greece and other European Union countries, Australia – or for such insight UAE offices to share your information with insight UAE in the DIFC. It may also be necessary for us to share your personal information with associated professional services firms around the world, who provide services to us or on our behalf (including data storage facilities or online storage located within or outside the United Arab Emirates, which may be operated by independent service contractors). This will entail a transfer of personal information from within the Dubai International Financial Centre to recipients outside the DIFC, and vice versa.

The level of personal information protection in locations outside DIFC may be less than that offered within the DIFC or the country in which you reside and may not be recognized as providing an adequate level of protection, but we have procedures in place to ensure the protection of personal information. These procedures include putting steps in place to ensure that all such entities keep your personal information confidential and secure and only use it for the purposes that we have specified and communicated to you. When we transfer your information to other countries, we will use, share, and safeguard that information as described in this privacy notice. We only transfer personal information to these countries, with your consent, when it is necessary for the services we provide you or subject to appropriate safeguards that assure the protection of your personal information, such as standard contractual clauses.


Under certain circumstances, you have the following rights:

  • Access and Accuracy: the right to ask us to provide you, or a third party, with copies of the personal information we hold about you at any time and to be informed of the contents and origin, verify its accuracy, or else request that such information be supplemented, updated or rectified in accordance with the applicable law;

  • Erasure or Blocking: the right to request erasure, anonymisation or blocking of your personal information that is processed in breach of the law;

  • Objecting: the right to object on legitimate grounds to the processing of your personal information. In certain circumstances we may not be able to stop using your personal information, if that is the case, we’ll let you know why;

  • Porting: the right to request that some of your personal information is provided to you, or to another data controller, in a commonly used, machine-readable format;

  • Complaints: if you believe that your data protection rights may have been breached, you have the right to lodge a complaint to the applicable supervisory or data protection authority; and

  • Withdraw consent: when personal information is processed on the basis of consent an individual may withdraw consent at any time. In the event that you no longer want to receive any marketing material from us, please use the unsubscribe option (which is in all of our marketing emails to you), or contact us on the details set out below.

If you would like to exercise any of the above rights, please contact us at


The information you provide may be confidential, and we will maintain such confidentiality and protect your information in accordance with this privacy notice, our professional obligations, and applicable law. We do not sell, rent, distribute, or otherwise make, personal information commercially available to any third party. We may share information with our service providers for the purposes set out in this privacy notice.


We have implemented reasonable administrative, technical, and physical measures to protect your personal information against loss, misuse, and alteration.


Cookies are small files that are sent to a computer’s hard drive by a web server, enabling a website to remember who you are. Information from cookies may include information relating to your use of our websites, information about your computer (such as IP address and browser type), and demographic data. We use cookies to improve our website.

Specifically, we use Google Analytics, and other similar products to track unique visitors to our website and app (storing a unique visitor ID, the date and time of first visit, the time their current visit started and the total number of visits they have made); to register session details (so as to attribute visit information, including conversions and transactions to a traffic source); and to register that a website visit has ended and the browser closed. Most internet browsers have a mechanism notifying you when you receive a new cookie, and telling you how to reject new cookies or disable cookies altogether (if you wish to do so).


We will retain your personal information for the length of time needed to fulfill the purposes for which it was collected (as outlined in this Policy) unless a longer retention period is required or permitted by law.

Your personal information that is processed for marketing purposes will be stored until you exercise the right to withdraw consent, and once such right is exercised, your personal information will be kept only during the applicable statute of limitations period for any disputes or liabilities that may arise as a consequence of the processing of that information (which is up to 15 years in the UAE). Once potential actions are time-barred we will proceed to delete the personal data. In any other circumstances, we will only retain your personal information for a shorter or longer period as required by any applicable law.


We may from time to time make changes to this Policy. Please check back regularly to keep informed of updates to this Policy. These changes are effective immediately after they are posted on this page.


If you have any questions about this Policy or our processing of your personal data, please contact us on

Data Policy: Accessibility Policy
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